How to Reach Us
We're here to help with any questions about router configuration, technical issues, or general inquiries.
Support Hours
- Monday to Friday: 9 AM - 6 PM (UTC)
- Saturday: 10 AM - 4 PM (UTC)
- Response within 24-48 hours
- Emergency support available
Contact Methods
- Email: [email protected]
- Technical: [email protected]
- Business: [email protected]
- Contact form below
Send Us a Message
Common Questions
What is your response time?
We typically respond to all inquiries within 24-48 hours during business days. For urgent technical issues, we aim to respond within 12 hours.
Do you provide direct router support?
We provide guidance and troubleshooting tips, but for specific hardware issues, we recommend contacting your router manufacturer or Internet Service Provider.
Is technical support free?
Yes, our basic technical support and guides are completely free. We're committed to helping users configure and manage their routers effectively.